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Recent News

Winter 2021 

At ILHS, we are grateful for our teams of Residential Care Workers (RCW) that continue to provide the highest level of care for the Individuals we support. We are so proud of the work they do every single day.

This has been an extraordinarily challenging year for everyone. We want to give a special shout out to the Leadership team. Their dedication, passion, and commitment for the work we do and the people we support has been instrumental in finding our way through 2021. We could not ask for a better team to work with and we are grateful for that they bring to ILHS.

House Updates – Fall & Winter 2021

The Obed House was clearly looking forward to the holiday season, and began decorating for Christmas on December 1st this year, tree and all!  The house has also received a very generous donation from a family to be used for the installation of a heat pump.  Everyone is enjoying a very cozy home during these cold nights!

The Heathers’ Individuals supported and staff weren’t far behind on the festivities and have been busy this year making gingerbread houses and decorating a beautiful Christmas tree.

At the Falmouth House, silly messages were created using fridge magnets, and some spooky Halloween decorations next to the window. Beware trick-or-treaters!

The Westview Apartments joined in on the decorations and hung scary Halloween window stickers to keep watch of our Westview kitchen, and spooky decorations to spruce up our kitchen and washing area. Boo!

The Capital Regional Housing hosted an outdoor ‘meet and greet’ with a Halloween theme. Everyone enjoyed hot chocolate, treats, and treats were handed out to the children of Westview.

The Easter Road B&B has been very busy with the hustle and bustle of guests, decorating for the holidays, and lots of treats (including a homemade gingerbread train). The Christmas tree was up and decorated by the first week of December! 

Hawthorne House, with our friends from the Feltham House, and take a trip to look at Victoria’s beautiful Christmas lights.

Another fun trip for the Feltham House. We were able to safely enjoy the sights and scenery at the Butterfly Gardens and enjoyed watching the leaves fall outside. What a beautiful place we live in!

2021 Thelma Clark Memorial Award

We are very pleased to announce that Monique Dubeault is the winner of the 2021 Thelma Clark Memorial Award!

Here are a few excerpts from Monique’s nomination:

In supporting people with the highest needs, Monique develops support and care plans that are respectful and person-centred. She approaches her role with a belief that good living starts with home and goes above and beyond to honour people’s wishes and advocate on their behalf. 

As ILHS’ Registered Nurse, Monique is responsible for training all Residential Care Workers and Managers on every delegable task throughout the agency. She is patient and consistently focuses on a training plan to ensure success and explains tasks in a clear and concise manner that is easily understood. 

Monique is dedicated to collaboration and teamwork and has created an RN network in our sector as she understands the value added when resources and knowledge are shared. 

Monique’s calm, professional, respectful demeanor creates a very positive atmosphere for the people she supports and her employees. Her warm, professional attitude is welcomed by all and respected by families, employees, and stakeholders. 

Congratulations Monique!

COVID-19 Updates – Fall 2021

ILHS continues to have protocols in place for mask-wearing, temperature checks, cleaning, and sanitizing. As well, masks are now required in all common spaces at the Administration Office. We have strongly encouraged all ILHS Employees and Individuals supported to get vaccinated and are pleased that our confirmed vaccination numbers are very high.  ILHS has now been captured by two recent PHO Orders requiring all ILHS employees to be vaccinated and is in full compliance as per both Orders.

ILHS wasnts to ensure as much freedom and connection with families and loved ones for the people we support, continuing to allow as much contact as possible within the guidelines allowed. For now, indoor visits will continue; however, soon families will be asked to confirm their vaccination status as part of the sign-in procedure at the home. The Leadership team has reimplemented weekly COVID huddles to guarantee we are sharing and evaluating new information regularly to ensure we are in line with the ever-changing PHO orders.

Our Residential Care Workers continue to do an amazing job in protecting the health and safety of the people we support.

House Updates – Summer 2021

What a summer! In Falmouth house, we were able to reap the ‘fruits’ of our labour… with plums! Michelle, one of our dedicated staff members picked fresh plums from our Falmouth House plum tree and delivered them to all ILHS Homes. What a treat!

The Individuals support at Feltham House and Hawthorne House were able to get together for a safe visit over the summer. They celebrated birthdays (with cake of course!), Pride month, and some people enjoyed Butchart Gardens for a day full of sun and spring flowers.

What sounds better than fresh air and cute animals? At Hawthorne House, they headed to Metchosin Farm for just that. Others enjoyed a sunny day at Butchart Gardens to see the flowers in bloom, or a trip to Sooke Potholes to cool off.

At the Easter Road Bed & Breakfast, Individuals supported also enjoyed the fresh plums, and summer birthday celebrations. We enjoyed spa days, visited the Malahat Skywalk, and stayed at a cabin in Sooke. Plenty of sunshine and smiles were had.

While some projects at the ILHS Capital were pushed back due to COVID protocols, we have been able to update the flooring in our Obed House, and we are anxiously looking forward to having visitors once again!

Finally, we all got together for a day filled with laughter, ice cream, music, and door prizes for an end of the summer COVID appreciation party.

Welcoming New Team Members – Spring 2021

ILHS was pleased to welcome Adèle Bergeret to the Leadership team in May 2021. Adèle brings a wealth of experience in supporting vulnerable adults and is well connected to many local resources which has proven to be very helpful. Welcome to the team Adèle!


I like living at the B&B! There are lots of people to visit with and lots of things to do like walking to the library, Walmart, gardening, beading and making bird feeders. The staff here are good cooks. I give it a thumbs up!

- Peter

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